Security Center

Your Security is Our Top Priority

Learn about our robust security measures and discover best practices to keep your account safe from fraud and unauthorized access.

Bank-Grade Security

Your Security is Our Priority

We employ multiple layers of security to keep your money and data safe.

256-bit Encryption

All your data is protected with bank-grade AES-256 encryption, the same standard used by governments and military.

Two-Factor Authentication

Add an extra layer of security with 2FA using authenticator apps, SMS, or biometric verification.

Real-time Monitoring

Our AI-powered systems monitor transactions 24/7 to detect and prevent fraudulent activities.

Fraud Protection

Zero liability protection means you're never responsible for unauthorized transactions.

Stay Protected

Security Tips & Best Practices

Follow these guidelines to keep your account secure and protect yourself from fraud.

Create Strong Passwords

  • Use at least 12 characters with a mix of letters, numbers, and symbols
  • Never use personal information like birthdays or names
  • Use a unique password for each account
  • Consider using a password manager

Recognize Phishing Attempts

  • Never click links in suspicious emails or messages
  • Verify sender email addresses carefully
  • SimpleBank will never ask for your password via email
  • Report suspicious communications immediately

Protect Your Cards

  • Never share your PIN with anyone
  • Cover the keypad when entering your PIN
  • Set up transaction alerts for all card activity
  • Freeze your card immediately if lost or stolen

Secure Your Devices

  • Keep your operating system and apps updated
  • Use biometric authentication when available
  • Only download our app from official stores
  • Enable remote wipe in case your device is lost

Safe Online Banking

  • Always check for HTTPS and the padlock icon
  • Avoid using public Wi-Fi for banking
  • Log out completely after each session
  • Regularly review your account statements

Social Engineering Awareness

  • Be wary of unsolicited calls claiming to be from the bank
  • Never share OTPs or verification codes
  • Verify requests through official channels
  • Trust your instincts - if something feels wrong, it probably is

Important Security Notice

SimpleBank will NEVER ask for your password, PIN, or full card number via email, phone, or text message. If you receive such a request, it's a scam. Report it immediately to our security team.

FAQs

Security Questions

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